The casino site 1Win India is committed to providing players with a safe and secure gaming environment. To know your rights and responsibilities, kindly read and understand the refund policy.
Refund Conditions
Users will not be allowed to request a refund after they have placed the deposited amount and any bonuses into gambling. Refund requests will be allowed only when the request is made within the first twenty-four (24) hours of the transaction. When a player has claimed that another person, adult or minor, has logged into their account, requests for such a refund will be accepted within thirty (30) days of occurrence.
Verification Process
For security purposes, the platform has the right to cancel the refund or reverse the transaction until the player completes an identity check. You may be asked to upload a notarized identification or any other certified identification as required by the laws of the country you belong to.
It must be noted that if the identification is not made within thirty (30) days from the date of the request, the refund / reverse transaction will not be initiated. Moreover, account termination will occur, and you will forfeit all funds in your player account. This decision is final and not subject to appeal.
Fair Play
Players are expected to engage in fair play at all times. It is forbidden to use neuron nets, mathematical calculations, specific betting patterns, or any other tools that might affect the game outcome. Any player found to be violating these terms will lose the right to receive a refund and may face situations like account closure.
Players at 1Win India must understand and observe the terms of this refund policy before starting. And for any other queries related to the refund, please contact the customer support team.